Kootenai | Kootenai Health | Issue 1, 2019

Amanda Alden Promise of a New Day February 2019 Kootenai Health 2003 Kootenai Health Way Coeur d’Alene, Idaho 83814 KH.org (208) 625-4000 Kootenai Hospital District Board of Trustees Terence Neff, M.D., Chair Mic Armon, Vice Chair Neil Nemec, M.D., Secretary/Treasurer Katie Brodie, Trustee Robert Colvin, Trustee Thomas deTar, M.D., Trustee James Eisses, Trustee Teri Farr, Trustee Administration Jon Ness, Chief Executive Officer Karen Cabell, D.O., Chief Clinical and Quality Officer Jeremy Evans, Executive Vice President of Operations Daniel Klocko, Executive Vice President of Human Resources Ron Lahner, General Counsel Taylor Reichel, M.D., Vice President, Medical Affairs Patricia Richesin, President, Kootenai Care Network Joan Simon, Chief Nursing Officer Ryan Smith, Chief Information Officer Kim Webb, Chief Financial Officer Executive Regional Editor Kim Anderson Regional Editor Andrea Nagel Cover photo Andrea Nagel Published as a courtesy of Kootenai Health four times a year. Models may be used in photos and illustrations. If you have any concerns or questions about specific content that may affect your health, please contact your health care provider. Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Translation assistance services, free of charge, are available to you. Please call (877) 746-4674 . Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (877) 746-4674 . Ako govorite srpsko-hrvatski, usluge jezicke pomoci dostupne su vam besplatno. Nazovite (877) 746-4674 . 2019 © Coffey Communications, Inc. All rights reserved. Health “There’s nothing wrong and almost everything right with S.M.A.R.T. goals...but there’s a place in our life for D.U.M.B. goals, too. Dangerously Unattainable, Monstrously Big goals.” —Dustin Wax, cultural anthropologist As the CEO at Kootenai Health, part of my job is working with our board of trustees to set organizational goals. While goal setting can be a practical way to prioritize work and focus our attention, it can also be visionary. While there’s value in setting modest goals you are likely to achieve, big goals can provide the inspiration to achieve more than you ever thought possible. This is true whether you are leading an organization, coaching a team of student athletes, or just considering your own life. S.M.A.R.T. is an acronym standing for specific, measurable, attainable, relevant and time-bound. When setting a S.M.A.R.T. goal, you write out exactly what you are going to do, how you are going to do it, and when you’ll have it completed. They are the workhorse of the business world, but there ought to be a place in the stable for a racehorse or two. Visionary goals operate from the future backward. In the book Built to Last , authors Jim Collins and Jerry Porras call them Big, Hairy, Audacious Goals. They allow us to consider what we might do if we doubled our resources, then doubled them again (something we are on track to do at Kootenai Health, by the way). They challenge us, inspire us, and take us beyond incremental changes to quantum improvements. In his Harvard Business Review article, Vijay Govindarajan says, “Performance is a function of expectations, since we rarely exceed our expectations or outperform our ambition. As humans, we are drawn to a bold, challenging and unrealistic goal. Deep inside, we feel uplifted by the thought of climbing a mountain in a way we are not by the idea of scaling a molehill.” As you are setting goals for yourself or those who look to you for leadership, consider adding a Big, Hairy, Audacious Goal. Then, let that racehorse run. Wishing you good health, Jon Ness, CEO 4