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As we work
toward our vision as a
regional medical center, we look to
our community and patients to see
where we should focus our growth.
In 2015, Kootenai Health made
great strides in expanding the main
hospital to accommodate our
growing number of patients and
their families as well as service
lines. The hospital expansion, totaling
100,000 square feet, not only
provides more space to care for
patients but also frees up space in
the existing facility for future
expansions and renovations to the
emergency department and operating
rooms. Now, patients coming to
Kootenai from around the region have
a new, state-of-the-art facility to
receive care, and we have a beautiful
front door at which to greet them.
F I N A N C I A L S T E W A R D S H I P
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◗
Standard & Poor’s A Rating.
Stan-
dard & Poor’s Ratings Services
gave Kootenai Health an “A”
rating based on an evaluation of
Kootenai’s business plan, credit,
cash on hand and decision not
to use its ability to levy taxes for
funding. The rating is a strong af-
firmation that Kootenai’s business
model is stable and seeing growth
in patient trends.
G R O W T H / S E R V I C E L I N E
D E V E L O P M E N T
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Northern Idaho Crisis Center.
Koo-
tenai Health, Panhandle Health
District and Heritage Health
partnered to create the Northern
Idaho Crisis Center. The center
serves men and women from
Idaho’s 10 northern counties who
Kootenai Health
Annual Report
need help with mental health or
substance abuse issues. Patients
may receive care at the center for
up to 24 hours. The crisis center’s
purpose is to assess patients and
connect them to resources that
best fit their needs. If additional
care is needed following their stay
at the center, patients will receive
an appropriate referral before they
leave. The center is free, safe,
private and voluntary.
C O M P R E H E N S I V E C A R E
I N T E G R A T I O N
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Improved Care Coordination (transi-
tion of care).
Kootenai continually
works with other area organiza-
tions to ease the transition of
patient care between medical
facilities or to a patient’s home.
Collaborating with organizations
such as Hospice of North Idaho
and growing networks such as the
Idaho Health Partners (with Heri-
tage Health and the Panhandle
Health District) helps providers
connect patients with the best
health resources in our region.
◗
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Kootenai Health’s Patient Trans-
fer Center.
The transfer center
helps manage transfers between
hospitals and other care facilities.
In 2015, the Transfer Center as-
sisted with 322 patient transfers
and 577 consultations.
L I V I N G T H E K O O T E N A I
H E A L T H W A Y
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Kootenai Health Way Training.
In 2015, all Kootenai Health
employees completed the Koo-
tenai Health Way training, which
emphasized the role that safety,
EXPANSION
Kootenai Health made great
progress on the hospital
expansion.
C O N S T R U C T I O N W A S
F I N I S H E D I N F E B R U A R Y
2 0 1 6 A N D O P E N E D T O
T H E P U B L I C O N
M A R C H 1 5 , 2 0 1 6 .
In 2015,
K O O T E N A I B R O K E
G R O U N D O N A
$10.5million
,
T W O - S T O R Y ,
22,000-square-
foot expansion
P R O J E C T I N
P O S T F A L L S .
The expansion will add to the
existing campus at 1300 E.
Mullan Ave. and provide
new space for additional
clinic locations and ancillary
services to better care for
our patients. New services
will include orthopedics, a
pharmacy, internal medicine
and the fourth Big Blue Coffee
Company location.
compassion and engagement
play in great patient care. All new
Kootenai employees go through
this training to familiarize them
with the Kootenai culture. The
Kootenai Health Way training
demonstrates how the many proj-
ects and initiatives at Kootenai
help shape the way we provide
patient care. It is just one of the
many ways Kootenai invests in
staff development to better the
patient experience.
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