4 Lisa Kolenda, Kootenai Clinic Cancer Services, Coeur d’Alene, Tiny Twins Health Kootenai Health 2003 Kootenai Health Way Coeur d’Alene, Idaho 83814 KH.org (208) 625-4000 Kootenai Hospital District Board of Trustees Katie Brodie, Chair Robert Colvin, Vice Chair Teri Farr, Secretary and Treasurer Dave Bobbitt, Trustee Cindy Clark, Trustee Thomas deTar, M.D., Trustee Liz Godbehere, Trustee Steve Matheson, Trustee Robert McFarland, M.D., Trustee Administration Jon Ness, Chief Executive Officer Michelle Bouit, Chief Financial Officer Karen Cabell, D.O., Chief Physician Executive Kelly Espinoza, Chief Nursing Officer Jeremy Evans, Chief Operating Officer Joel Hazel, Chief Legal Counsel Cara Nielsen, Kootenai Health Foundation President Ryan Smith, Chief Information Officer John Weinsheim, Executive Vice President of Kootenai Clinic Executive Regional Editor Kim Anderson Regional Editor Shannon Carroll Cover photo Katrina Walker Published as a courtesy of Kootenai Health four times a year. Models may be used in photos and illustrations. If you have any concerns or questions about specific content that may affect your health, please contact your health care provider. Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Translation assistance services, free of charge, are available to you. Please call (877) 746-4674. Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (877) 746-4674. Ako govorite srpsko-hrvatski, usluge jezicke pomoci dostupne su vam besplatno. Nazovite (877) 746-4674. 2023 © Coffey Communications, Inc. All rights reserved. Pivoting Around Challenges and Providing Better Care “The only way to do great work is to love what you do.” —Steve Jobs A funny thing happens when people love their work; it’s nearly impossible to slow them down. Give them an obstacle and they’ll innovate around it. Surround them with market chaos and they’ll find a previously untapped opportunity. Limit their budget, and they’ll do more with less. To use a sports analogy, they play for the love of the game. Health care, like most industries, has been through significant challenges this past year. Although Kootenai Health is not without labor shortage and financial concerns, they are not the most important part of the story. What is truly interesting are the new and improved services our team continues to bring to our community. In many cases, we are the only providers of these services in northern Idaho. Here are just a few: MS Program: Kootenai Health has been designated a Center for Comprehensive MS Care by the National Multiple Sclerosis Society. We are the only center in Idaho to earn this designation and the only resource for this care in our area. Epilepsy Monitoring Unit (EMU): Patients experiencing seizures or epilepsy that has been difficult to diagnose or treat can be monitored in the EMU’s specially designed rooms. This resource is allowing more people to receive the diagnoses and care needed for a better life. Heart Center Expansion: Work is underway to expand the Heart Center from 15 to 24 patient rooms and to add a second cardiac catheterization lab and a second electrophysiology lab. These critical additions will provide the resources needed to ensure ready, rapid care is available even as our population grows. Detox Unit: People with chronic substance use disorder often have a difficult time ending their addiction as their body adjusts to life without substances. The Kootenai Health inpatient detox program offers 24-hour, evidence-based care with oversight from nurses and physicians. Health care has been described as a team sport. While the team at Kootenai Health is doing the work needed to address today’s market challenges, they are also putting in the extra effort to improve patient care. When you love the game, it’s just what you do. Wishing you good health, Jon Ness, CEO
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