Health Kootenai Health 2003 Kootenai Health Way Coeur d’Alene, Idaho 83814 KH.org (208) 625-4000 Kootenai Hospital District Board of Trustees Katie Brodie, Chair Robert Colvin, Vice Chair Dave Bobbitt, Secretary and Treasurer Cindy Clark, Trustee Thomas deTar, M.D., Trustee Liz Godbehere, Trustee Steve Matheson, Trustee Robert McFarland, M.D., Trustee Chris Nordstrom, Trustee Administration Jon Ness, Chief Executive Officer Michelle Bouit, Chief Financial Officer Karen Cabell, D.O., Chief Physician Executive Cyndy Donato, Executive Vice President, People and Culture Kelly Espinoza, Chief Nursing Officer Jeremy Evans, Chief Operating Officer Joel Hazel, Chief Legal Counsel Cara Nielsen, Kootenai Health Foundation President Ryan Smith, Chief Information Officer John Weinsheim, Executive Vice President of Kootenai Clinic Executive Regional Editor Kim Anderson Regional Editor Shannon Carroll Cover photo Katrina Walker Published as a courtesy of Kootenai Health four times a year. Models may be used in photos and illustrations. If you have any concerns or questions about specific content that may affect your health, please contact your health care provider. Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Translation assistance services, free of charge, are available to you. Please call (877) 746-4674. Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (877) 746-4674. Ako govorite srpsko-hrvatski, usluge jezicke pomoci dostupne su vam besplatno. Nazovite (877) 746-4674. 2023 © Coffey Communications, Inc. All rights reserved. Photo credit: Shannon Carroll, Communications and Marketing Manager, Kootenai Health, Best Nanny Ever Volunteers “Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment or the smallest act of caring, all of which have the potential to turn a life around.” —Leo Buscaglia Recently Kootenai Health’s adult volunteers made a significant donation, $100,000, to the Kootenai Health Heart Center expansion. This is especially touching because they also made a donation of $100,000 when the original heart center was built 20 years ago in 2003. Since their inception in 1967, our volunteers have given well over $1 million in support of Kootenai Health, but their financial contribution is only a small part of the story. Even more impressive than their monetary support are the lives our volunteers touch every day. Today our adult and student volunteer program includes more than 80 active, caring people. Their time at the hospital is spent assisting patients and families, helping staff members so work flows more smoothly, and providing a listening ear and compassionate help to patients and families in need. The extra help our volunteers provide allows our staff members to focus on working at the top of their job descriptions, doing things they have been specially trained to do. Our volunteers get to add the personal touches like greeting patients, helping them find their way through the hospital, working in the gift shop, offering patients warm blankets or something to eat, and assisting them back to their cars after their stays. Recently, one of our volunteers sat with a patient who was in the hospital without family or friends. He needed a friendly face just as much as he needed his medical care. Our volunteer made a world of difference, and she received the immediate satisfaction of knowing she touched someone’s life. Volunteers are needed in nearly every area of the hospital. Currently our volunteer program for adults and students is in a growth phase. If you are interested in doing meaningful volunteer work that will make a difference in the lives of others, as well as your own, visit KH.org and click on the “Volunteer” link at the top of the page or call our volunteer services department at (208) 625-4645. We would love to have you making a difference on the Kootenai Health team! Wishing you good health, Jon Ness, CEO 4
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