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NEW DIRECTIONS
K O O T E N A I H E A L T H
F O C U S E S O N I T S
C O R E VA L U E S F O R
A L O N G - R A N G E
S T R A T E G I C P L A N
A New
Vision
By Jennifer Bean
KOO T E NA I
H E A L T H
. OR G
21
A CULTURE
OF HEALTH,
WISDOM
AND
GROWTH
Kootenai Health recently
adopted a new vision and
mission statement and new
core values to better reflect
the organization’s long-range
strategic plan.
Vision
By 2020, Kootenai Health
will be a comprehensive
regional medical center
delivering superior, patient-
focused care and will be
recognized among the
premier health care organi-
zations in the United States.
Mission
We improve health one
patient at a time in a friendly
and professional culture
committed to superior quality
and safety.
Core values
Superior quality and safety:
We will ensure measurably
superior quality, safety and
patient experience.
Patient-focused: The
patient is the focus of
decision making.
Healthy culture: We will
nurture the quality and vital-
ity of our workforce.
Stewardship: We will use
our resources wisely.
Visionary leadership:
Our leadership style will be
forward-thinking.
HEALTH CARE IS EXPERIENCING A
period of profound change, and for many
providers, these are uncertain times.
However, thanks to a new strategic plan
and a refocused vision, Kootenai Health
is confident that its future will be as
successful as its past.
“The evolving landscape of health care
played a large role in our decision to de-
velop our long-range strategic plan,” said
Jon Ness, CEO. “We cannot just stand still.
If we are to continue to succeed, we must
grow into an outstanding regional medical
center. We now have a comprehensive plan
to achieve that goal.”
A first step in that plan was to evalu-
ate Kootenai Health’s mission statement
and core values and realign them with
Kootenai’s new strategic plan.
“The mission and values of an organiza-
tion should reflect who they are and where
they are going,” Ness said. “While our pre-
vious version did a good job embodying
who we were, we also needed a statement
that represented our vision for the future.”
In addition to updating the existing mis-
sion statement and core values, Kootenai
added a vision statement summarizing
Kootenai’s long-term goal.
“By 2020 we plan to be a comprehensive
regional medical center and aim to become
one of the premier health care organiza-
tions in the nation,” Ness said. “Adopting
a new vision, mission statement and core
values is a small but important first step
toward achieving our goals.”
“We cannot just stand still. If we are to continue
to succeed, we must grow into an outstanding
regional medical center.”
Jon Ness, CEO